Now Hiring - Sleep Specialist!! (Retail Associate)

Posted April 26, 2021  |  Casper

Job Description

As part of our Retail team, you will represent the Casper brand by providing best-in-class service to all of our guests. We view retail as an experience: one that is unique, personalized, and hospitality-driven. This space (and you!) will help carve the path for Casper’s offline footprint. Your role will be to help our guests feel right at home and discover the wonders of a good night’s sleep.

Requirements

  • Provide exceptional service to every person that walks through our doors.
  • Follow up with customers through clienteling and e-mail correspondence.
  • Help Casper maintain a healthy sales pipeline by collecting guest contact information and inviting individuals to trial our products.
  • Maintain the highest level of product knowledge and expertise.
  • Maintain the visual integrity of the space.
  • Create and process in-store sales.
  • Process and receive inventory replenishments.
  • Assist with setting up and executing community programs and events.
  • Record and relay recurring customer feedback and insights to internal teams such as tech, marketing, design, and product in order to constantly improve the customer experience.

Qualifications

  • Excellent communicator with a passion for people.
  • Strong written and oral communication skills.
  • Effective and expedient problem-solver with a meticulous attention to detail.
  • Passion for Casper's core mission and values.
  • Positive attitude and feels there is no task too small.
  • Self-starter; entrepreneurial disposition.
  • Eager to be at the frontline of a fast-paced and growing brand.
  • Must understand and appreciate experiential retail.
  • Ability to lift 50 lbs. and be on your feet all day.
  • Must be available to work at minimum 3 days a week with weekend availability.

How to Apply

To apply to this position please go to https://casper.com/jobs/retail/ and select the Tysons Corner Center location or click here!