Jobs

Mall Jobs — Skinnydip is Now Hiring!

April 24, 2018

Description

Skinnydip is heading to Tysons and they need some team members! If you are interested in being a Brand  Ambassador, Store Manager or Supervisor then please apply! 

Skinnydip Brand Ambassador
We are looking for a Brand Ambassadors to join our Tysons Corner Store. 
The Brand Ambassador is responsible for ensuring that our customers have a fantastic experience in store. They will be trained to be an expert in our products, so they can offer genuine, informed and impartial advice to our customers. They will have opportunities to learn about all aspects of the store from stock management to cash handling.
Responsibilities:
• Maintaining immaculate visual standards.
• Greeting each and every customer who enters the store.
• Assisting our customers in finding products.
• Delivering exceptional customer service.
• Processing deliveries and managing stock rotation.
• Keeping up-to-date with Skinnydip products and services.
• Processing payments and dealing with customer refunds and exchanges.
• Keeping up to date with new product areas and promotions
• Replenishing the stands and keeping the store tidy & clean.
• Sending daily reports to head office retail team.

What we need from you?
• Warm, friendly and engaging.
• Committed to high quality customer service.
• Team players and ready to get stuck in.
• Keen to learn and will to take on new challenges.
• Passionate about maintaining high in store standards.
• Capable of making fast paced decisions.
• Confident and willing to use initiative.
• Passionate about Skinnydip.

 

Skinnydip Store Manager
We are looking for a Store Manager to open and run our Tysons Corner Store.
The Store Manager is responsible for overseeing the day to day organisation and smooth running of their store. Store Managers contribute to the successful financial growth of the company by ensuring customer service and visual standards exceed all expectations. As an experienced motivator, you will oversee the development of all team members, ensuring exceptional results whilst maintaining procedural excellence. Ultimately, you will be responsible for everything storewide, this an extremely rewarding factor of this role. As store management you are responsible for all of the stores front and back of house operations. This includes all admin duties e.g.: delivery management, cash handling, administration and banking procedure. You will uphold the Skinnydip ethos and strive to meet our customer’s exceptional standards. Every Skinnydip store is unique and as Store Manager you will have opportunities to be creative and innovative in how you promote your store through regular communication with head office.

Responsibilities:
• Communicating all company directives and training to further employees in a clear and comprehensive manner.
• Maintain company standards at all times whilst acting as a strong role model to all staff. 
• Make weekly direct communication with Head Office in regards to banking and independently analyses financial information to identify and address fashion trends and any issues in store performance.
• Manage stock processes, stock takes and conduct monthly checks, communicating any issues to Head Office.
• Conduct regular Visual Merchandising updates in line with company directives. 
• Enforce full compliance of Security and Health & Safety policies storewide.
• Manage all areas of staff development and performance such as: Reviews, Appraisals, Training and Disciplinary Actions if required. 
• Work closely with Head Office to manage recruitment processes for sales and supervisory staff and to ensure the seamless integration of new employees. 
• Organising staff rotas on a monthly basis (staff must always be able to see a month of rotas in advance)
• Arranging necessary cover for all absences (e.g.: Sickness, Holiday, Medical appointments), monitoring all attendance matters and returning all supporting documentation.

What we need from you?
• Experience managing a fast paced fashion environment. 
• Commercially focused and can demonstrate entrepreneurial skill in driving sales. 
• Able to inspire, motivate and lead all team members to create a positive work environment.
• Committed to delivering outstanding customer experiences and upholding Skinnydip brand values, whilst acting as a strong role model to all staff.
• Passionate about maintaining high standards across merchandising, stock retention, staff development and customer service.
• You must a strong communicator, a self-starter and constantly receptive to change.
• Capable of making fast paced decisions and an aptitude for problem solving. 
• Passionate about everything Skinnydip.
• All applicants must have the right to work in the USA.

 

Skinnydip Supervisor
We are looking for a Store Supervisor to open and support the running of our Tysons Corner Store.
The main objective of Store Supervisor is to lead by example and provide support to Brand ambassadors and the store manager. You personally strive to be the best, seeking out all development opportunities available. You demonstrate an ability to react quickly to situations and deliver as pace. You will assist the Store Manager in all of the stores front and back of house operations. This includes all admin duties e.g.: delivery management, cash handling, administration and banking procedure. You will uphold the Skinnydip ethos and strive to meet our customer’s exceptional standards. 
Responsibilities:

• Support the Store Manager by motivating the team, driving sales and service whilst offering the very highest standards of customer service.
• Delivering exceptional service at all time, supporting the store to build a strong client base and great customer rapport.
• Act as a role model and promote the Skinnydip brand image at all times
• You ensure all company policies and procedures are adhered by yourself and all Brand Ambassadors
• Ensure that the highest standards of housekeeping and merchandising are upheld in store. 
• Partner with store management set all goal expectations and KPI’s and deliver performance feedback.
• Be aware of all Health & Safety policies storewide. 
• Have an awareness of the local market and develop customer opportunities.
• Maintain an open line of communication regarding store feedback and performance on sales, trends and products in store. 
• Additional duties as required. 

What we need from you?
• You are commercial, fashion orientated and a natural role model with a flair for fashion. 
• Able to inspire, motivate and lead a team.
• Committed to high quality customer service and passionate about maintaining high standards
• Capable of making fast paced decisions.
• Experience in supervisory retail role.
• Seek opportunities and areas to improve.
• Always encouraging the team to drive the business forward.






Contact Information

Please send applications here: recruitment@skinnydiplondon.com

Equal Opportunity Employer

Questions? Click here to Chat or Text with the Tysons Corner Center concierge at (703) 997-0950. close