ROCKPORT — Sales Associate
October 9, 2017
At The Rockport Group, we go to work every day not just to make good-looking, comfortable shoes, but to enjoy the daily adventures that come along with teammates who are passionate, motivated and unbelievably talented. Naturally, we seek candidates with similar drive and enthusiasm.
Come and be part of our dynamic retail team! We are looking for a Sales Associate for our TysonsCorner Rockport Store.
The Sales Associate is tasked with providing superior customer service on a consistent basis while maintaining the store’s visual presentation to company
standards.The Associate participates as an active member of the Rockport team by consistently striving to achieve multiple items per transaction while ensuring fast, efficient service when presenting merchandise and processing sales at the register. Additionally, the Associate provides maximum efficiency in receiving and processing of merchandise and bringing positive recognition to the Rockport brand.
·Is aware of store and individual targets and actively works to meet or exceed these by using all of the resources available within the store.
·Meets or exceeds customer expectations and boosts sales and Brand experience by using appropriate elements of the customer service / selling model.
·Completes all required training programs and effectively transfers learning into skills on the job.
·Efficiently and accurately handles all sales transactions
·Maintain up-to-date knowledge of the POS system, specifically with regard to check, cash, and credit card transactions, including exchanges and refunds.
·Maintain up-to-date knowledge of all policies and procedures relating to the POS system.
·Maintain a high standard of sales floor presentation in accordance with Rockport’s merchandising guidelines.
·Make sure all aspects of the store are cleaned and well maintained at all times and the following tasks are done properly:
·Recovery should be done each night
·Restocking should be done before store hours as much as possible
·Projects and restocking that need to be done during store hours should be accomplished in a neat and orderly manner
·Maintain Rockport’s standards of cleanliness and tidiness at all times.
·Maintain stockroom organization in accordance with Rockport’s standards.
·Follow Rockport’s inventory control procedures to make sure all merchandise is accounted for correctly.
·Keep stockroom clean at all times
Qualifications and Experience:
·High School diploma or equivalent
·Ability to communication effectively
·Able to lift up to 50 pounds consistently and meet the physical demands of the job
·Computer literate with MS Office
·Previous retail experience in a high service oriented environment
Equal Opportunity Employer